Unified Group-Level Support for Projects in Indonesia
AIMIX GROUP operates a centralized customer service system that supports all group equipment solutions, including concrete, crushing, grinding, and asphalt plants. Our local services are structured to reduce project risk, improve coordination efficiency, and protect equipment value throughout the entire project lifecycle.
All pre-sales services are coordinated through AIMIX GROUP’s central technical and service team, ensuring consistency across different equipment categories and project stages.
We assist clients in evaluating:
Capital investment vs. operating cost
Capacity planning based on real project demand
Typical payback period: 12–36 months, depending on application
Our goal is to help clients avoid overinvestment and select right-sized solutions.
AIMIX GROUP engineers assess:
Site layout and space utilization (often optimized by 20–30%)
Power supply, raw materials, and climate factors
Local logistics and regulatory constraints
We define:
Required output range and operating hours
Equipment combinations across different product lines
Future expansion potential within 3–5 years
Each group-level proposal includes:
Integrated process flow and equipment layout
Power consumption, manpower, and maintenance estimates
Clear technical and commercial scope definition
Inspection of available equipment or components (where applicable)
Review of group-level Indonesian project references in similar industries
Clients can:
Review manufacturing and assembly processes
Verify quality control standards
Meet engineering and service coordination teams
Once an order is confirmed, AIMIX GROUP manages execution through a standardized delivery and service workflow.
Clients receive structured updates covering:
Production progress
Inspection milestones
Packing and shipment schedules
The group service team assists with:
Export documentation
Indonesian import compliance
Coordination with local agents to reduce clearance risks
Including:
Sea freight and inland transportation
Multi-island delivery planning
Logistics cost optimization, typically 5–15%
Transparent contract terms
Multiple secure payment options
Compliance with international trade practices
Before shipment:
100% factory inspection
Trial operation and performance verification
Shipment only after qualification approval
Support includes:
Installation guidance
System commissioning
Operator training to reduce early-stage operational issues by 30%+
After-sales service is managed under AIMIX GROUP’s unified service standards, ensuring continuity regardless of equipment type.
Clear group-level warranty coverage
Standardized service response procedures
Transparent issue handling
Genuine spare parts supply
Fast identification and quotation
Long-term parts availability across equipment lines
Remote technical support for most operational issues
On-site service when required
Preventive maintenance planning
Using:
Video-based inspection
Online fault analysis
Downtime reduction of up to 50% compared with traditional response models
👉 Contact AIMIX GROUP Customer Service. Get group-level support that helps you build faster, operate smarter, and invest with confidence.